When we think of communication, we used to think of verbal exchanges, whether they were in-person or on the telephone. As technology changes, so do our preferred methods of communication.
Working with Volunteers, we are all in the 'communication business'. This article from Smithsonian Magazine and shared with me by Davina Bixby, Volunteer Relations Coordinator at my client Girl Scouts Western Pennsylvania, takes a fresh look at texting and puts it in perspective of people's opinions when other technologies were first introduced.
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