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Volunteer Relations℠ is a Service Mark of Volunteer Relations Consulting Group, LLC.

Customer Disservice

June 6, 2017

 

Here's a great article from Harvey Mackay (gotta love Harvey!) on Customer Service & Disservice

 

Like Harvey, when I tell my personal customer service horror stories during trainings, I don't name the names of the organization. 

 

Well, most of the time I don't name names 😯.

 

 

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